The Red Cross Message

Photo: Varney Bawn / ICRC

The Red Cross Message is a means of communication provided by the Red Cross in areas where the letters of family members cannot be otherwise delivered.

A Red Cross Message is sent using a form whose format has been agreed in cooperation with the International Red Cross. The messages should primarily be sent between family members. However, there can be exceptions to this rule.

The messages may not include any political, military or discriminatory statements.

Since the civilian or military authorities of the receiving country may censor the Red Cross mail, it is important that the messages do not contain any of the above-mentioned things preventing them from getting through.

In addition to the employees of the International Red Cross, the Red Cross Messages are also often transmitted by the national society employees in the target country. You can attach an additional page and/or photo to the message.

The message must not be closed in an envelope; all messages must be open to facilitate processing.

You may not send money, medicine or anything similar through the Red Cross. The Red Cross always aims to deliver your message to the recipient, but situations e.g. in conflict areas may change unexpectedly.

The form must be filled as carefully and accurately as possible. The message should include as precise and clear address information as possible.

If the area where the message is sent does not have named streets, you can draw a map of the location of your family members and attach it to the message.

The more precise the address information on the message, the more likely it will find its recipient.

Please deliver your reply message to the Finnish Red Cross headquarters where we will forward it further as quickly as possible.

Print the message here:
Red Cross Message

Our address is FRC Tracing, PO Box 168, 00141 Helsinki

For more information, please contact the Finnish Red Cross headquarters:
exchange, +358 (0)20 701 2000 (weekdays 8.30 am–4 pm)
tracing@redcross.fi

Tracing instructions and forms

The Red Cross – Look for a missing person
Tracing to find a missing person