A Red Cross aid worker caring for a baby in a field hospital.

Donor Services

Photo: Emilia Kangasluoma / Suomen Punainen Risti

This page provides answers to frequently asked questions about donations to the Red Cross.

If you cannot find what you are looking for or wish to make changes to your monthly donations agreement, please contact us at lahjoitukset@redcross.fi or call +358 (0)20 701 2192 (Mon–Fri 8.30 am–4.00 pm).

You can also leave a contact or change request using the online forms on this page.

Frequently asked questions about donating

A donation made to the Red Cross means concrete aid for those most at risk.

Read how your donation helps.

It is easy to make a donation, and many payment methods are available to you.

Donate online

Payment options: Online banking, Credit cards, MobilePay, Pivo, Siirto, and MasterPass. The corporate donor can also order a donation invoice.

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the Finnish Red Cross.

Make a donation to the Disaster Relief Fund via text message

  • Donate €10 – Text the word SPR10 to the number 16499.
  • Donate €15 – Text the word SPR to the number 16499.
  • Donate €20 – Text the word SPR20 to the number 16499.
  • Donate €30 – Text the word SPR30 to the number 16499.
  • Donate €40 – Text the word SPR40 to the number 16499.
  • Donate €50 – Text the word SPR50 to the number 16499.

Make a donation to activities in Finland via text message

Donate €15 – Text the word SPRLAHJA to the number 16499.

The donation is charged to your telephone bill, and the operator transfers the donation to the Red Cross.

You can stop your text message donations by letting us know at lahjoitukset@redcross.fi or by texting the word SULJE to the number 16499.

Call the donation phone number

  • Donate €20 to the Disaster Relief Fund – Call +358 (0)600 12220 (€20.28 + local network charge).
  • Donate €10 to the Disaster Relief Fund – Call +358 (0)600 12210 (€10.01 + local network charge).
  • Donate €10 to support Red Cross activities in Finland – Call +358 (0)600 15590 (€10.01 + local network charge).

Donate via MobilePay

Make a one-time donation via MobilePay to the operation of your choosing:

The donation is charged to your bank account or credit card. The donations are paid in full to the Red Cross.

You can also start a monthly donation to the Disaster Relief Fund using MobilePay.

Donate via Pivo or OP-mobile

Make a one-time donation via Pivo or OP-mobile to the operation of your choosing:

  • 888500 – Donation to the Disaster Relief Fund
  • 888501 – Donation to activities in Finland

The donation is charged to your bank account or credit card.

Bank transfer to the Disaster Relief Fund

Donate to the Finnish Red Cross Disaster Relief Fund account: OP FI52 5000 0120 4156 73, OKOYFIHH. Reference number: 5186. If you wish to target your donation to a particular purpose, enter the donation target to the message field.

Disaster Relief Fund IBAN account number and SWIFT/BIC at different banks:

  • Aktia FI18 4055 1110 0013 97, HELSFIHH
  • Danske Bank FI02 8000 1900 2250 05, DABAFIHH
  • Handelsbanken FI18 3131 3001 1990 25, HANDFIHH
  • Nordea FI06 2219 1800 0680 00, NDEAFIHH
  • S-Pankki FI91 3939 0012 3129 30, SBANFIHH
  • Ålandsbanken FI24 6601 0001 0027 99, AABA FI 22

Bank account holder: Finnish Red Cross, P.O. Box 168, FI-00141 Helsinki, Finland

Bank transfer for activities in Finland

Donate to support Red Cross activities in Finland to the account OP FI29 5000 0120 4156 99, OKOYFIHH. Reference number: 5335. If you wish to target your donation to a particular purpose, enter the donation target to the message field.

IBAN account number and SWIFT/BIC at different banks for activities in Finland:

  • Danske Bank FI43 8000 1570 8479 63, DABAFIHH
  • Nordea FI29 1572 3000 3727 30, NDEAFIHH

Bank account holder: Finnish Red Cross, P.O. Box 168, FI-00141 Helsinki, Finland

Face-to-face fundraisers do important work by attracting new monthly donors. Regular donations are necessary for the Red Cross to be able to offer help for vulnerable people in Finland and around the world.

Face-to-face fundraising observes the risks caused by the coronavirus situation, and fundraisers wear protective gear.

During week 41, we will be operating in the following places:

Changes due to the coronavirus situation are possible.

  • Helsinki (keskusta, Lasipalatsi, Salomonkatu, Kiasma, Mikonkatu, Kluuvi, Musatalo/Oodi, Kaisaniemi, Rautatientori, Itäkeskus, Kalasatama, Katajanokka, Kannelmäki, Vuosaari, Malmi);

  • Kauniainen;

  • Espoo (Leppävaara);

  • Vantaa (Tikkurila);

  • Lahti (kauppatori, keskusta, kauppakeskus Trio, K-Citymarket Paavola, K-Market 24h Laune, Prisma Laune, Karisma, Kärkkäinen);

  • Hyvinkää (kauppakeskus Willa);

  • Oulu (Alppila, Kaakkuri, Kaijonharju, keskusta, Limingantulli, Linnanmaa, Oulunsalo, Raksila, Rusko, Kempele, Toppila, Tuira, Välivainio);

  • Tampere (keskusta, Kaleva, Hervanta, Prisma Lielahti);

  • Jyväskylä (keskusta, Kuokkala, Satama, Seppälä);

  • Vaasa (Keskusta, Hietalahti);

  • Turku (keskusta, Nummi, Länsikeskus, Port Arthur, Kasarmialue, Kupittaa).

How can I be sure that a face-to-face fundraiser is truly working for the Red Cross?

If you encounter a person that talks to you about monthly donations to the Red Cross, you have likely come across one of our face-to-face fundraisers.

Face-to-face fundraisers work in shopping centres, on the streets and at people’s doors. They never enter any home, not even the hallway, since the fundraising permit of face-to-face fundraisers does not allow fundraising in homes.

Our face-to-face fundraisers only request regular monthly donations and are not entitled to accept cash donations. Face-to-face fundraisers will ask for the donor’s bank account number for the monthly donation authorisation required by banks in order to start regular donations. Face-to-face fundraisers work from Monday through to Saturday.

Face-to-face fundraisers are permanently present in some towns, but only visit others for a day or two.

How can I recognise a Red Cross face-to-face fundraiser?

Our face-to-face fundraisers wear blue vests equipped with the Red Cross logo (with the exception of fundraising in company premises when they wear shirts).

Face-to-face fundraisers are employees of the Finnish Red Cross. They come equipped with

  • a name tag with a photo and fundraising permit
  • a red and white Red Cross folder
  • appropriate material with monthly donation forms.

The blue vest separates face-to-face fundraisers from Red Cross volunteer box collectors who always wear a red vest.

If you are unsure about a Red Cross face-to-face fundraiser who visited your door, you can check the matter by calling the Red Cross +358 (0)20 701 2000 (Mon–Fri 8.30 am–4 pm). You can also send your question to lahjoitukset@redcross.fi.

Face-to-face fundraisers (Image block)

The MobilePay application is an easy way to become a monthly donor to the Red Cross Disaster Relief Fund. The donation is charged to your bank account or credit card. The donations are paid in full to the Red Cross.

You can start using MobilePay by downloading the MobilePay application to your smartphone from App Store or Google Play and registering as a user.

See instructions on implementing MobilePay.

We deliver aid reliably to crisis areas around the world and in Finland supported by our extensive experience.

Clothing and goods donations produce funds for aid work, but they are also sent directly to support vulnerable people.

Read more about donating clothes and goods.

Donating to the Red Cross is a great and easy way of showing social responsibility.

Read more about company donations.

Making a will to the benefit of the Red Cross enables the continuation of charity and aid to support future generations. 

Here you can find basic information about making a will and a bequest.

The Finnish Red Cross is committed to protecting the privacy of its clients. We value your trust. 

Here you can find our data protection principles, the terms and conditions regarding the use of our website and our register statements.

Contact us

This is how your donation helps
Donated funds are used for aid work
Join us as a member
Become a member