23.10.2026

The use of artificial intelligence in the Red Cross’s communications and marketing

Photo: Joonas Brandt / Suomen Punainen Risti

The Red Cross’s ability to operate depends on people trusting the organization. Maintaining trust is also the starting point for how we use artificial intelligence.

The Finnish Red Cross’s principle is that the use of artificial intelligence must never jeopardise our credibility. We do not use AI-generated content that gives a false impression of reality, nor do we replace material produced from real-life situations with AI-generated imagery.

Artificial intelligence can be utilised in the Red Cross’s communications and marketing in areas such as brainstorming and summarising text. However, we require that all material we publish is always checked by a human. 

The Red Cross never uses AI-generated images or videos that may appear genuine in its communications.

AI-generated images designed to mimic documentary realism may mislead the public, undermine trust and portray the people depicted in an unfavourable light. For this reason, the Finnish Red Cross does not use AI-generated images depicting people who appear to be real. If the organisation uses artificial intelligence to produce material, this must be done in a way that respects the principles of the Red Cross and human dignity. 

All material published in the name of the Red Cross must be consistent with our brand and visual identity. Using only the specified elements, ready-made material templates and photographs and illustrations creates the organisation’s recognisable and distinctive visual identity. Read more about our guidelines on visual communication.

We recognise that the use of artificial intelligence also requires a great deal of natural resources and therefore has significant environmental impacts. That is why we use artificial intelligence judiciously.

We comply with EU legislation on the labelling of content created or modified by means of artificial intelligence. 

Guidelines for the use of artificial intelligence in the Red Cross’s communications and marketing materials

Here you will find guidelines on how to make use of artificial intelligence in the Red Cross’s communications products and marketing materials. The guidelines also include a summary of the EU’s rules on labelling AI-generated content. These guidelines apply to all Red Cross staff, volunteers and partners who produce materials for the Red Cross.