13 June 2006
Biomedicum, University of Helsinki, Haartmaninkatu 8, Helsinki
The purpose of the seminar was to present development work in progress in the areas of social audit and performance improvement and to exchange knowledge and ideas in these areas. The seminar was organised by the Response project on behalf of the transnational DESE (Developing Excellent Social Enterprises) partnership funded under EU's EQUAL Community initiative.
PROGRAMME
How to measure and show social impacts?
9.30
Morning coffee
10.00
Opening words,
Paavo Saikkonen, Senior Adviser, Ministry of Labour, Finland
10.15
Social accounting makes social results visible – Case Response,
Tytti Siltanen, Managing Director, Develooppi Oy (University of Helsinki/Response) /
The presentation was given by Eliisa Troberg, Research Director, University of Helsinki, Ruralia Institute
10.55
Impact measurement tools and C3
– How C3 partnership aims to study LM3, SROI and cost benefit analysis,
Ted Fowler, Project Manager of C3, Bristol City Council, The UK
11.35
Local economic benefits of social enterprises,
Sauli Pajari, Project Manager of Sytrim, University of Oulu
12.15
Lunch
How to improve performance?
13.15
Continuous improvement of operations by the EFQM model,
Tapio Hirvonen, Senio Advisor, Laatukeskus Excellence Finland
The presentation is available as a paper copy from the Response project team
13.50
EFQM self-assessment in Response partner organisations – Experiences,
Jaana Merenmies, Project Leader of Response, The Finnish Red Cross
14.30
Coffee
15.00
Processes of performance improvement in social enterprises in Germany,
Achim Meis, Project Member of Rhewin (XoP), Quality Manager, Carmen gGmbH, Germany
15.40
"PERform": performance improvement for social economy enterprises,
Stuart Griffin (BACEN), Katy Harkavy (Avon CDA) and David MacKenzie (VOSCUR),
Advisers of C3, The UK
16.30
Discussion and closing of the seminar


