Seminar: SOCIAL ACCOUNTING & PERFORMANCE IMPROVEMENT in social enterprises and social economy organisations

13 June 2006 
Biomedicum, University of Helsinki, Haartmaninkatu 8, Helsinki

The purpose of the seminar was to present development work in progress in the areas of social audit and performance improvement and to exchange knowledge and ideas in these areas. The seminar was organised by the Response project on behalf of the transnational DESE (Developing Excellent Social Enterprises) partnership funded under EU's EQUAL Community initiative. 

PROGRAMME

How to measure and show social impacts?

9.30
Morning coffee 

10.00
Opening words,
Paavo Saikkonen, Senior Adviser, Ministry of Labour, Finland

10.15
Social accounting makes social results visible – Case Response,
Tytti Siltanen, Managing Director, Develooppi Oy (University of Helsinki/Response) /
The presentation was given by Eliisa Troberg, Research Director, University of Helsinki, Ruralia Institute

10.55
Impact measurement tools and C3
– How C3 partnership aims to study LM3, SROI and cost benefit analysis,

Ted Fowler, Project Manager of C3, Bristol City Council, The UK

11.35
Local economic benefits of social enterprises,
Sauli Pajari, Project Manager of Sytrim, University of Oulu

12.15
Lunch

How to improve performance?

13.15
Continuous improvement of operations by the EFQM model,
Tapio Hirvonen, Senio Advisor, Laatukeskus Excellence Finland
The presentation is available as a paper copy from the Response project team

13.50
EFQM self-assessment in Response partner organisations – Experiences,
Jaana Merenmies, Project Leader of Response, The Finnish Red Cross

14.30
Coffee

15.00
Processes of performance improvement in social enterprises in Germany,
Achim Meis, Project Member of Rhewin (XoP), Quality Manager, Carmen gGmbH, Germany

15.40
"PERform": performance improvement for social economy enterprises,
Stuart Griffin (BACEN), Katy Harkavy (Avon CDA) and David MacKenzie (VOSCUR),
Advisers of C3, The UK

16.30
Discussion and closing of the seminar

 

Response is financed by ESF (EQUAL) and the Ministry of Social Affairs and Health.